You can always return an order within 14 days of receiving it. This right, however, is subject to the condition that the product and its packaging are in the unaltered condition. If a customer makes use of his / her right to return a product, contact us to get an address to send the item.
Costs to return products are paid by the customer. If a shipment is damaged during shipment to the customer, we should be contacted within 14 days from the date the customer received the shipment.