Terms & Conditions
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INTRODUCTIONThese terms and conditions apply to your purchases on, and your use of, the web site www.corlineyewear.com. The terms constitute an agreement between you and Corlin Eyewear AB, Bredbandet 1, 39230 Kalmar (hereinafter “CEY” or “we”).
By making a purchase and using this website, you agree to the following terms. We therefore ask you to read carefully the terms and conditions before using our site.
CONFIRMATIONOnce we have received an order from you, we will send a confirmation to your email address. It is therefore important that you enter the correct email address when making an order. We recommend that you save the confirmation to facilitate any future contact with our customer service. Confirmation also represents your receipt of the purchase.
PAYMENTYou can choose to with credit card or through the Paypal service. When paying by credit card, Stripe, Inc is responsible for all our bank transactions. CEY does not handle any bank or credit card numbers. In certain countries in Europe you are also allowed to pay through Klarna. In Sweden you will also be able to pay through Swish.
PAYMENT WITH CREDITCARDPay securely with Visa, Amex or MasterCard. Your payment is handled by Stripe, inc. with secure encryption and strict bank standard. Your card details are sent directly to the bank and can not be read or downloaded by anyone other than your bank. CEY does not charge any additional fees for card payments. On the other hand, your bank may charge an additional fee depending on the card type and bank. When paying by credit or debit card, the terms start as soon as the card transaction has been approved. In the event that no payment has been received after you have placed your order, the order can be automatically canceled by Corlin Eyewear AB.
PRICESAll prices shown on the Corlin Eyewear website (corlineyewear.com) are inclusive of VAT, in accordance with applicable law. Please note that if an order is shipped to a non-EU country, any import duties and taxes may be charged, which will be charged when shipment reaches your shipping address. You are responsible for the payment of such import duties and taxes. It should be noted that Corlin Eyewear has no control over these charges, and since these charges are different for different countries, Corlin Eyewear can not predict their size. Corlin Eyewear recommends that you contact your local customs office for further information.
ORDERSOrders can only be made by persons 18 years of age or older who are not under guardianship.
Orders made in someone else’s name without their consent will be notified to the police. The same applies to any orders where CEY suspects crimes.
CEY reserves the right to change or correct prices for orders received. If a given price for a product is clearly incorrect, CEY can cancel the purchase and if the customer has paid for the product, CEY will refund the money to the customer.
RETURNSPrivate individuals are entitled to return an order within 30 days of receiving it. This right, however, is subject to the condition that the product and its packaging are in the unaltered condition. If a customer makes use of his / her right to return a product, please contact CEY to get an address to send the item. Costs to return products are paid by the customer. If a shipment is damaged during shipment to the customer, CEY shall be contacted within 30 days from the date of receipt of the shipment.
GUARANTEEWarranty for the purchase of Sunglasses is one year from date of purchase. The warranty covers only manufacturing errors on Sunglasses. Please contact us by email [email protected] In your email, you need to specify your name, your address, order number and a detailed description of the current question. Enter “Return of Purchase” as subject heading in your email.
Please note that CEY will charge a refund / return fee in the following cases
– Error or damage caused by inappropriate use or negligence (damage to the product, broken product, broken glass, etc.)
– Error or damage caused by fire, water or a natural disaster
– Natural aesthetic changes that arise from normal use or aging (minor scratches etc)
– If the warranty does not appear to the product where and when the product has been purchased or if this information has been changed on the warranty.
The warranty gives you the right to receive free repairs / returns in accordance with the terms and conditions stated below and within the warranty period. The warranty does not limit any legal rights that apply to you as a customer.
PRODUCT INFORMATIONCEY has the right to change prices, charge extra costs and change product information without prior notice. Product images and other information aim to reflect the product as much as possible. However, we reserve for any errors that may occur on the webpage and can not guarantee that all images accurately reflect the correct look of the sunglasses. The images should be seen as illustrations only. Image quality may also vary depending on the color settings you have on your computer/phone.
DELIVERY AND DELIVERYCEY delivers its products all over the world. Deliveries are made in cooperation with a Swedish company called Postnord and its partners in other countries. Deliveries can also be made in cooperation with DHL/Deutsche Post/UPS and FEDEX. You are entitled to cancel an order and return goods by contacting CEY at mail: [email protected] within 14 days of the order. However, this is provided that the goods are not opened and in the same condition as when you received them. The cost and the risk of transporting goods you wish to return to CEY are imposed on the customer.
In case of you as a customer perceive that the delivery of a product is unusually delayed, which means that you no longer wish to complete the purchase, it is your responsibility to make a cancellation. In case the shipment has already been shipped, the customer must receive the order. A cancellation is not valid until a confirmation has been received from CEY either by email or by telephone. If a product is no longer sold, CEY has the right to cancel the purchase and make a refund. CEY will notify the customer of a return item or a corresponding product available.
CUSTOMER COMPLAINTSIt is important that you as a customer carefully examine the item when you receive it. If your product has been damaged during transport, you must report this to the carrier as soon as possible. This applies regardless of whether it is a visible injury or not. If after receipt of the product you find that it is damaged or does not correspond to your order, please contact us within 14 days.
Any complaints should be sent to CEY by mail: [email protected] Please provide us with your order number and the reason for your complaint and we will return with further instructions for returning the item.
Wrong products returned to CEY should still be treated with care by the customer and as if they were free of defects. Whatever the reason for return, it is very important that the product is packaged so that it can not be damaged during transport. If a product is to be replaced, this is done against a product of the corresponding model. If a particular product is no longer available, the customer is entitled to repayment instead. If there is a dispute between you as a customer and CEY and we are unable to resolve the dispute, you can send a complaint to the EU Dispute Resolution Online Dispute Resolution, Online Dispute Resolution. For more information, please visit the following link https://ec.europa.eu/odr.
RESPONSIBILITYCEY’s liability for defects in connection with delivery is limited in accordance with the applicable delivery terms for the current delivery and what follows from these terms and conditions.
Our liability to you for any losses or damages arising from your order at www.corlineyewear.com is limited to the total amount of your order. CEY has no liability for indirect losses.
FORCE MAJEURECEY shall be exempt from liability and other penalties caused by circumstances beyond the CEY’s control. Such circumstances include government intervention, new / amended legislation, pandemic, war, fires, floods, work interruptions, prohibitions, restrictions, tampering, bad transport and weather conditions, non-delivery from suppliers or that CEY or its partners would be exposed to criminal activity.
USER-GENERATED CONTENTOur webpage may include user-generated content from, for example, social media. CEY accepts no legal responsibility for such material. In case you suspect a copyright infringement, or infringement of any other law, or for any reason, you may be offended by content posted on the web site, please contact our support.
OWNERSHIPAll products remain CEY’s property until full payment is paid.
FRAUDAll fraud cases are reported to the police. CEY reserves the right to cancel a purchase in case of suspicion of a crime.
Swedish law applies to these terms and conditions and your use of this website. To the extent permitted by law, Swedish courts shall have exclusive jurisdiction in respect of any dispute arising out of these Terms or Use of the Website, except in cases where CEY decides to take legal action against a customer / user in which it is domiciled .
TERMINATIONCEY reserves the right to terminate your account and / or your use of the Website at its sole discretion. For example, if CEY suspects you have violated these terms and conditions. Such termination may be made without prior notice.
KLAUSULERS VALIDITYIf one or more of these terms are declared void or judged to be ineffective by a court or regulatory authority, this shall not affect the validity of the remaining terms.
RIGHTS RESPONSIBLEIntellectual property rights, such as trademarks and copyright, at www.corlineyewear.com, belonging to CEY, may not be used commercially without the permission of CEY. Any use of www.corlineyewear.com or its contents, including copying or storage of such content in whole or in part thereof, other than for your own personal non-commercial use is prohibited without the permission of CEY.
This website is exclusively owned by CEY. All material contained on this website is reserved by CEY.
What do Corlin Eyewear do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address and Telephone number. When contacting our customer support we do also collect personal data related to your inquiry for us to be able to properly help you. In all of these cases we only collect and save data for as long as it is necessary to fulfill our agreement of your purchase. For every specific process of personal data we collect from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. The cookies may collect session information such as pages viewed, session duration, transactions made and demographics such as location, gender and age.
With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
(We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.)
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. In cases where it is necessary for us to offer our services, we share your personal data with companies that are so-called data processors for us. A data processor is a company that processes the information on our behalf and according to our instructions. We have personal information assistants who help us with:
1) Transport (logistics companies and freight forwarders).
2) Payment solutions (short-term companies, banks and other payment service providers).
3) Marketing (print and distribution, social media, media agencies or advertising agencies).
4) IT services (companies that handle necessary operations, technical support and maintenance of our IT solutions).
When your personal information is shared with a data processor, it is only for purposes that are consistent with the purposes for which we have collected the information (for example, to fulfill our obligations under the Purchase Agreement. We check all Data processors to ensure that they can provide sufficient safeguards regarding the security and confidentiality of personal data.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Independent data processors with whom we share your personal information that have their own policies are:
1) Government agencies (police, tax authorities or other authorities) if we are required to do so by law or in suspicion of crime.
2) Companies dealing with general freight transport (logistics companies and freight forwarders).
3) Businesses offering payment solutions (card-insolvent companies, banks and other payment service providers).
In particular, remember that certain providers may be located in or have facilities that are located at a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
MODIFICATIONSCEY may review these terms and conditions from time to time. Each time you purchase a product from us, the terms and conditions applicable will be applicable to the contract between you and CEY. Therefore, you should regularly visit this site to stay up to date on the content of our terms and conditions.
Corlin Eyewear AB
Postal Address: Bredbandet 1
Hometown: Kalmar 392 30
These terms and conditions were last updated 2020-06-01